TAS71 Reminder: Online gaming is for entertainment only. Never play with money you cannot afford to lose. If you feel gaming is starting to affect your daily life, please use our control tools or contact our support team.
1. Introduction – TAS71's Commitment
TAS71 is more than just an entertainment platform — we are a community that genuinely cares about the well-being of every member. Responsible gaming is not merely a policy on paper for us; it is part of how we run our business every day.
We understand that a small number of users may struggle to control their playing habits. For this reason, TAS71 provides a range of tools, resources, and support to help you stay in control — before a problem even arises.
Online gaming should bring enjoyment, not stress. By understanding healthy play habits and using the tools we provide, you can enjoy the best experience at TAS71 while maintaining balance in your life.
Our responsible gaming policy is built on four core pillars: prevention, protection, self-control,
and support. These four pillars form the foundation of every decision we make in designing the TAS71 platform.
2. Play for Entertainment, Not Income
One of the most important things to understand before you start playing at TAS71 is this: online gaming is entertainment, not a source of income. Viewing gambling as a way to make money can lead to poor decisions and unnecessary stress.
Here are some core principles of healthy play that we encourage all TAS71 members to follow:
- Set a budget before you play. Decide how much you are willing to spend on entertainment, just as you would budget for a movie or a restaurant meal. This is your "entertainment budget" — do not draw from savings or money set aside for daily necessities.
- Set a time limit. It's easy to lose track of time while playing. Use TAS71's time limit feature or set a timer on your phone to keep every gaming session within a healthy duration.
- Do not chase your losses. If you are having an unlucky day, accept it calmly and stop. Trying to "win back" lost money by playing more almost always leads to even greater losses.
- Play with a clear head. Avoid playing when you are stressed, upset, angry, or after consuming alcohol. Decisions made under emotional or impaired conditions are often irrational.
- Take regular breaks. After a few hours of play, take a break, drink some water, and do something else. Breaks help you reassess whether you are still playing for fun or otherwise.
- Never borrow money to gamble. This is a line that must never be crossed. Borrowing money — whether from family, friends, or through a loan — to fund gambling is a serious warning sign.
Remember, the odds in all casino games are designed so that the house holds a long-term advantage. Big wins do happen, but they cannot be predicted or guaranteed. Treat every ringgit you spend at TAS71 as the price of entertainment — not an investment.
3. Recognise the Warning Signs
Problem gambling rarely develops overnight. It usually progresses gradually, and many people don't recognise it until the situation has become quite serious. Identifying the early warning signs is key to getting help before the problem grows.
Watch for the following warning signs in yourself:
Playing Beyond Your Financial Means
You find yourself using money set aside for bills, rent, or basic necessities to play. Or you borrow money from others solely to keep playing.
Obsessively Chasing Losses
You cannot stop playing after a loss and constantly feel the urge to "win back" the money you have lost, even when you had planned to stop.
Spending Excessive Time
You spend far more time than planned playing, and it is starting to affect your work, family relationships, or daily responsibilities.
Hiding Gaming Habits
You lie to family or friends about how often or how much you spend playing, or you play in secret.
Feeling Uncomfortable When Stopping
You feel anxious, irritable, or uneasy when trying to cut back or stop playing. Playing starts to feel like a necessity rather than a choice.
Needing Bigger Wagers for Satisfaction
The usual amounts no longer provide the same thrill, and you find yourself needing to continually increase your bet size to feel the same level of excitement as before.
Needs Immediate Attention: If you identify two or more of the above signs in yourself, we encourage you to use TAS71's self-control tools or contact our support team for immediate assistance.
4. Self-Control Tools at TAS71
TAS71 provides a range of self-control tools that you can access directly through your account. These tools are designed to help you maintain full control over your gaming habits without needing to contact any party.
5. Self-Assessment – Ask Yourself
Take a moment to answer the following questions honestly. These questions are designed to help you objectively assess your relationship with gaming. Your answers are private and for your use only.
1Have you ever played longer or spent more than you originally planned?
2Have you ever played to escape stress, boredom, or problems in your life?
3Have you ever lied to family members or friends about how much time or money you have spent playing?
4Have you ever borrowed money or sold belongings to fund your playing?
5Do you feel anxious or irritable when trying to cut back or stop playing?
6Have you ever failed to meet work, family, or academic responsibilities because of playing?
7Have you ever continued playing even when you knew you could not afford to do so?
8Have loved ones ever expressed concern about your playing habits?
Interpretation: If you answered "Yes" to any of the questions above, it does not necessarily mean you have a serious problem — but it is a signal to be more careful. If you answered "Yes" to more than three questions, we encourage you to contact the TAS71 support team or a relevant support organisation.
6. Child & Minor Protection
TAS71 takes the issue of underage protection extremely seriously. Our platform is for users aged 18 and above only without exception. We use a rigorous KYC verification process to ensure all members meet the minimum age requirement before being permitted to use any platform features.
If you are a parent or guardian, here are some steps you can take to protect your children from accessing gambling websites:
- Use parental control software such as Net Nanny, Qustodio, or the parental control features provided by your internet service provider to block access to gambling websites.
- Do not save your password on devices shared with children or teenagers in your household.
- Use the auto logout feature after every session and ensure your TAS71 account does not remain logged in on shared devices.
- Discuss openly with children about the risks of gambling and why it is an activity for adults only.
- Report to Us if you suspect a TAS71 account is being accessed by someone under the age of 18. We will investigate and take immediate action.
Any account found to be owned or accessed by a minor will be closed immediately with no balance refunded, and the case may be referred to the relevant authorities.
7. Get Help – You Don't Have to Face This Alone
Asking for help is a sign of strength, not weakness. If you or someone you know is struggling with gambling-related issues, these support resources are available in Malaysia:
- Talian Kasih (15999): A community service helpline by the Malaysian Ministry of Women, Family and Community Development that provides counseling and referrals for various social issues, including addiction.
- Malaysian Mental Health Association (MMHA): Provides counselling and support services for individuals facing mental health issues, including gambling addiction.
- Government Psychiatric Hospitals and Clinics: Psychiatric and counselling services are available at government hospitals throughout Malaysia, free of charge or at a heavily subsidised rate.
- Gamblers Anonymous Malaysia: A peer support group for those struggling with gambling addiction, offering group meetings and ongoing support.
The TAS71 support team is always ready to help you activate self-control tools, process self-exclusion requests, or simply provide guidance. Reach us via 24/7 Live Chat or our support email.
Remember: Reaching out early is far easier than waiting until the problem gets worse. TAS71 will always be here to support you, whether you choose to continue playing responsibly or need a complete break.
FAQ – Responsible Gaming
Log in to your TAS71 account, then go to "Account Settings" or "Responsible Gaming". There you will find options to set daily, weekly, or monthly deposit limits. Enter your desired amount and confirm. Changes to reduce a limit take effect immediately, while changes to increase a limit require a 7-day waiting period.
No. During an active self-exclusion period, your account cannot be reopened or accessed for any reason whatsoever. This is a deliberately designed safety feature to protect you. Once the self-exclusion period ends, you will need to contact the TAS71 support team for an account review and reactivation process.
A cooling-off period is a shorter temporary suspension (24 hours to 1 month) suited for those who want a brief break. Self-exclusion is a more serious, long-term measure (6 months to 5 years) for those who need a complete separation from the platform. During self-exclusion, all marketing communications are also stopped entirely.
Yes. Through the "Account History" or "Activity Report" section in your account settings, you can view a complete record of all deposit and withdrawal transactions, betting history, time spent in each session, and monthly profit and loss summaries. This data can be exported for your personal reference.
All new members are required to go through the KYC (Know Your Customer) process, which requires verification of a valid identity document such as a MyKad or passport. Documents are reviewed by our automated verification system and KYC team to confirm the applicant meets the minimum age requirement of 18. Accounts that fail KYC will not be able to make deposits or withdrawals.
For immediate assistance with your TAS71 account and control tools, please use our 24/7 Live Chat available directly on our platform. For professional counseling related to gambling addiction, you can contact Talian Kasih at 15999 or reach out to the Malaysian Mental Health Association (MMHA). Both services are free and confidential.